Refund policy
Shaft Caddy Return | Refund | Exchange Policy
Return| Refund Contact Address:
2121 Scarlet Rose Ct. Maryville, TN 37801 United States of America
Contact Phone: 425-728-0008
Contact Hours: MON -FRI 9 AM TO 5 PM
Contact E-mail: sales@ShaftCaddy.com
We have a 30-day free return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@shaftcaddy.com If your return is accepted, we’ll send you a return shipping label at no charge, as well as instructions on how to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
You can always contact us for any return question at sales@shaftcaddy.com
Return | Refund | Exchange Contact Information
For more information about our policies, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at sales@shaftcaddy.com or by mail using the details provided below:
Shaft Caddy
[Re: Returns]
Returns Address:
925 SE 17th ST. STE C Ocala Florida 34471 Contact Phone: 425-728-0008
Contact Hours: MON -FRI 9 AM TO 5 PM
Contact E-mail: sales@ShaftCaddy.com